Contact Us
Contact Us

Mental Health Connect

Billers face constant pressure—shifting rules, confusing payer requirements, limited support, and the expectation to “just figure it out.”
MH Connect was created to change that.

MH Connect is a dedicated community for mental health billers who want real guidance, reliable information, and practical solutions. Members gain:

  • A supportive network of peers and mentors who understand behavioral health billing—so you feel connected, not alone.
  • Real-world problem-solving backed by 35+ years of hands-on experience.
  • Skill-building training that builds confidence in complex billing situations.
  • Collaborative spaces to discuss denials, interpret payer rules, and troubleshoot claims.
  • Ready-to-use resources—guides, cheat sheets, workflows, and tools that simplify difficult tasks.
  • A place to ask questions and get clear, actionable answers—not guesswork.
  • Updates and insights to stay ahead of changing insurance policies and behavioral health regulations.


MH Connect exists to empower billers and providers with the support, clarity, and community they’ve always needed. When billers thrive, providers thrive—making better care possible for everyone.

The Value of Mental Health Connect

Our Premium Plan connects you directly with experienced mental health billers who provide one-on-one guidance tailored to your specific needs. Whether you’re troubleshooting denied claims, navigating payer rules, or sorting out patient balances, our experts are here to help every step of the way.

Get cheat sheets

Other billers put together lists of codes, fee schedules, etc to share.

Get referrals

As you get to know fellow billers in your area and show them your knowledge and skills, they may refer provider clients to you that they cannot take on.

Ask all your detailed billing questions

Among your local peers, ask about denials, coding, claim forms, etc.
Others in your area are dealing with the same problems and have solutions.

Share rep contacts

Having trouble reaching an insurance rep? Someone else may have a good name and number to try.

Compare notes

Each clinic may handle patient situations differently, and in your group, you can get ideas on how to handle a new situation from your colleagues.

FAQs

What does joining MH Connect give me access to?

Membership gives you access to both a nationwide network of mental health billers and a local group aligned with your geographic area. Each group offers:

  • A monthly Zoom meeting for questions, collaboration, and community.
  • An email list for support between meetings.
  • A shared resource section with other billers’ templates, guides, and cheat sheets—saving you valuable time on research and troubleshooting.

Mental Health Connect (MH Connect) is a networking and support group for mental health billers and anyone involved in resolving mental health insurance billing issues. Most members are independent billers, billing staff in therapy clinics, or providers who want accurate answers to their billing questions. Anyone who wants to give and receive support, share experiences, and grow their billing expertise is welcome.

MH Connect helps members resolve mental health billing challenges through shared knowledge, real-world experience, and collaborative problem-solving. Claims get paid more efficiently when someone can tell you exactly how they overcame an insurance company’s obstacle. Members regularly share tips, workarounds, and cheat sheets for payers with unusual coding or submission requirements. At the very least, you’ll learn whether your issue is a common local problem or something that requires adjusting your own process. And beyond the practical benefits, connecting with other billers is fun, social, and often leads to new referrals or trusted colleagues you can recommend to others.

Simply click “Contact Us”, and we’ll help match you with the MH Connect group(s) that best fit your location and interests.